Free & confidential
Real people, ready to listen, most of them around the clock. You don't need to be in crisis to reach out.
In immediate danger? Call 911Free, confidential 24/7 support in a crisis or emotional distress. In NYC, NYC 988 counselors answer, with interpreters in 200+ languages.
Free, confidential 24/7 support for pregnant and postpartum people and their families, in English and Spanish.
Not a crisis line: leave a confidential message and a trained volunteer calls or texts back with support and resources.
NYC's 24/7 hotline for domestic violence, abuse, or sexual assault: safety planning and shelter help. Live chat online.
Everyday life & safety
If you're facing eviction, living somewhere unsafe or have nowhere to go, help is available. Pregnant people and families with children have specific rights to shelter in New York City.
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NYC Department of Homeless Services (DHS)
Where families with children, pregnant people, and families with a pregnant member apply for NYC shelter. Open 24/7; applications are processed 9 AM–5 PM. Bring ID.
NYC Department of Social Services (HRA/DHS)
Free neighborhood offices that help families at risk of losing their home, with eviction prevention, emergency rent help, benefits, and job services. Call 311 or use the online locator.
CAMBA
Homelessness prevention for much of Brooklyn and all of Staten Island: case management, short-term financial help, benefits advocacy, and mediation. Walk-ins weekdays 9 AM–4 PM.
NYC Human Resources Administration (HRA)
A one-time payment to help with back rent or other emergencies if you're homeless or at risk of losing your home. Apply online through ACCESS HRA.
NYC Office of Civil Justice (HRA)
Free lawyers or legal advice for tenants facing eviction in Housing Court or NYCHA proceedings, in every ZIP code and regardless of immigration status. Call 311 and ask for the Tenant Helpline.
Housing Court Answers
Free hotline and courthouse info tables that answer questions about Housing Court and tenant rights, with referrals to legal help and eviction prevention. Mon–Fri, 9 AM–5 PM.
Languages: English, Spanish
The Legal Aid Society
Free legal help for eligible low-income New Yorkers with eviction, repairs, harassment, NYCHA, or homelessness problems. Call the main line or your borough's neighborhood office.
Coalition for the Homeless
Advocates help homeless and at-risk New Yorkers get into shelter, including if you've been denied, and sort out problems with city services. Leave a detailed message on the hotline.
