Support groupVirtualFree
Hand to Hold
Free support for NICU parents and parents who lost a baby: a trained NICU-graduate peer mentor matched to your situation, plus virtual support groups. Available in Spanish.
Languages: English, Spanish
Free & confidential
Real people, ready to listen, most of them around the clock. You don't need to be in crisis to reach out.
In immediate danger? Call 911Free, confidential 24/7 support in a crisis or emotional distress. In NYC, NYC 988 counselors answer, with interpreters in 200+ languages.
Free, confidential 24/7 support for pregnant and postpartum people and their families, in English and Spanish.
Not a crisis line: leave a confidential message and a trained volunteer calls or texts back with support and resources.
NYC's 24/7 hotline for domestic violence, abuse, or sexual assault: safety planning and shelter help. Live chat online.
Your health & your baby
Having a baby in the NICU is overwhelming. These programs offer practical help, a place to stay and other NICU parents who have been there.
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Free support for NICU parents and parents who lost a baby: a trained NICU-graduate peer mentor matched to your situation, plus virtual support groups. Available in Spanish.
Languages: English, Spanish
Nonprofit for parents of premature babies offering a free preemie parent care package, mentors who are preemie parents, and the MyPreemie app for the NICU and the move home.
Ronald McDonald House New York
A quiet place to rest steps from the NICU for caregivers of babies and children at Kings County, with snacks, laundry, personal care items, and self-care activities.
Ronald McDonald House New York
A place inside Elmhurst Hospital for parents of babies in the NICU or children on the pediatric floor to rest, grab a snack, do laundry, and take a break.
Upper East Side home-away-from-home with meals and support for families of children facing cancer and other serious illnesses. Ask your hospital social worker whether your family qualifies.
NYC Department of Health and Mental Hygiene
Free developmental evaluation and services for babies and toddlers under 3 who may be behind in growing, moving, or talking, a common next step after a NICU stay. Open regardless of immigration status.
Hassenfeld Children's Hospital at NYU Langone
Follow-up clinic for NICU graduates: checks growth and development every 6 months until age 2, builds a care plan with parents, and connects families to therapy and Early Intervention.
Mount Sinai Health System
Level IV regional perinatal center NICU in East Harlem caring for premature and critically ill newborns, with support services for families who are encouraged to visit often.